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Sales Training Ideas Which Work

Training sales people is a problem faced by all business managers and especially training sales people newly joining our business. Whatever they’ve learned in previous roles doesn’t fit with our particular way of doing things. They may be accomplished hunters, closers and farmers but they still won’t understand our special value proposition – what makes [...]

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Sales Coaching You Don’t Need

Sales Coach

I’m really great at selling, just not very good when it comes to talking about price or asking for the order. This little gem came from somebody whose name’s long forgotten. It resonated with me, not because she didn’t like closing – lots of people feel like that – but because that particular forum was [...]

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Google Buzz for CRM

CRM

Just to prove how wrong I can be, here’s a confession of failure and another stab at proving the same point. Back in November I posted Sales and CRM with Google Wave. That was me being ever enthusiastic about the latest technology. The potential for conversation with that technology blows my mind. As usual my [...]

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Making Twitter Marketing Make Sense

Internet Enabled Business

Maybe you’re like me – really interested in the potential of Twitter as a platform for meeting people, making friends and influencing markets? Maybe you’re more like me – frustrated at the difficulty of getting heard above the noise, finding people interested in the same topics, and getting their attention? If so you’ll be interested [...]

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Getting Heard Above the Noise

Internet Enabled Business

Did you try building an Internet presence and give up, put off by the need to be extrovert? Quite a number of the guys we do business with did exactly that. It’s hard to be brazen and shout when our culture dictates we be modest. That’s where the social media revolution falls down. It’s counter [...]

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Free Front Office Software

Front Office Box

Free Front Office Software By now most people who would use Search to find articles in blogs will be familiar with the the concept of FREE, but most will still wonder how it can ever make money. For some years now we’ve been trying to explain to the world our own strategy for competing on [...]

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Surviving Email Overload

Front Office Box

I’m sure you’ll agree Email used to be the seventh wonder of the world – in days when snail mail was the norm. A bit like IM was two years ago, and Twitter DMs were last year. Now it’s just the biggest time waster in our lives. A couple of days ago Chris Brogan explained [...]

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Social Media – More Threat Than Opportunity

Uncategorized

You can’t have missed the tsunami of social media hype that’s built over the last few months. Everywhere we look there’s mention of Twitter and Facebook. Even on breakfast TV they talk about what this or that particular celebrity has posted. This morning in the UK we had somebody complain about Sarah Brown, wife to [...]

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