CRM
The term CRM, the strategy of customer relationship management and the software system to support it, all leapt into business thinking at the start of the 21st. century. It was a misnomer then, and has been ever since. But it has been a very effective way of persuading big corporations to buy more software. By [...]
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Front Office Box
How do you manage your business software and services on the Internet? With applications and connections spread across tens of sites it’s easy to get lost in a muddle. We manage our business combination of software and services using a front page in Front Office Box. What’s in it? Planning and operations management (in FOB [...]
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