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So Just How Confident Are You

Sales Forecast

Sales Forecasts based on confidence aren’t worth the paper they’re written on. A subjective, single dimension assessment by sales reps not grounded in fact can only ever be a guess. Consider this example conversation between sales representative and sales manager while reviewing the sales forecast. “How confident are you we’ll win that sale? How sure [...]

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Sales Pipeline Management Isn’t CRM

SPPM

Sales Pipeline Management isn’t the same as CRM even though most people put the two together. Actually they get confused by all the B/S they come across on the web. Unfortunately there are too many who know nothing about either publishing about both. So the world has this murky picture of contact management, sales force [...]

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Cloud Software for Small Businesses Won’t Save Microsoft

Internet Enabled Business

Image via Wikipedia Typical Consulting Speak I guess these consultants have to play the game making stuff complicated. But all this analysis of strategy is a waste of time. The battle in software is no longer strategic, it’s tactical. These big companies are facing competition from thousands of micro businesses, all being tactical, and on [...]

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And Another Small Business Contact Manager

CRM

Is this good news for small businesses.  Probably yes, but not necessarily for the obvious reason. Just announced is Salesforce new Lightweight Contact Manager application designed for small businesses. I’m told there seems to be integration with Google applications, which might persuade lots of people this will be the killer app in the small business [...]

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Why Less CRM is More Value

CRM

CRM seems to be a good place to be, at least on first glance. Every business needs it, few have got something that really works, it’s a natural application for cloud computing and it doesn’t cost the earth to build.

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Funding An Internet Start Up

Uncategorized

There will be a lot of people asking themselves this question, and not many will have an answer.  This post explains our view of the alternatives, and why we think most people with an answer have made the wrong choice.

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Does Typical CRM Work? – Not In This Case

CRM

Maybe this is me being naughty but I just couldn’t resist sharing what I’ve found on another forum. We have a user who christened the market leader salesfarce. He’d been using it for year and his company decided not to renew the contract. There’s no indication why this company wants to get out of a [...]

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Software Vendors – your days are numbered

Uncategorized

Back in the days before the steam engine, everybody had a clear understanding of customer service, cost efficiency and productivity.  They were mostly self employed as farmers, builders, blacksmiths, tailors and cobblers etc.

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