processes

Sales Strategy for Handling Price Objections

Sales Manager

Does your sales strategy include the use of price as a strategic tool for helping control conversations with customers and closing deals? And I don’t mean using discount to win deals! The critical success factor for most businesses is price integrity. Maximise your prices and a healthy bottom line just naturally follows. The reverse is [...]

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Business is Simply a Process But What’s a Process?

Front Office Box

Image via Wikipedia Is business simply a process, or is there more to it than that?   Can software be a series of templates to suit any process? Does that work for small business? It seems to me any activity which starts one place and ends up somewhere else is a process, and certainly the [...]

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How to Stop Email Interrupting You

Front Office Box

Image via Wikipedia Email drives my workflow, instead of interrupting it, so I save time and get more things done. We solved the problem with it hurting our productivity and saved hours every day. Is Email a problem for you? Is it constantly interrupting you with incoming messages which need something done, but not necessarily [...]

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Business Planning for Entrepreneurs and Start Ups

Front Office Box

Planning ways a business will operate requires a vision, strategy, objectives and tactics – where are you going with it, how will you get there, and how will you keep on course? It also needs a template for the process, milestones, checklists and schedules to help you organise your thoughts. For most small businesses, planning [...]

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Talk About Money Early and Price Late

Sales Coach

Image via Wikipedia Price, Cost and Money Price is usually the first question asked by the prospect, and needs to be the last answered by the sales rep. The sales guy should sell on cost and close on price. If that doesn’t sound like a customer friendly strategy I’ll understand. Refusing to answer customer questions [...]

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