process

Why Did You Lose That Deal

SPPM

Sales Team Performance Management – STPM – sounds like a consultants pitch for a new project, and in some ways it is. In other ways its a simple concept every business should understand, and in yet more its a combination of information, systems and processes. The one thing it isn’t (for the moment at least) [...]

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How Can Business Owners Manage Sales People

Sales Manager

For business owners managing sales people can be a problem. Selling can seem a black art, with its own concept’s, language and rules. How can anybody who doesn’t understand the black art manage staff who do? Meanwhile entrepreneurs need sales people to grow their business, and therefore they need to manage them. In this article [...]

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Business Planning for Entrepreneurs and Start Ups

Front Office Box

Planning ways a business will operate requires a vision, strategy, objectives and tactics – where are you going with it, how will you get there, and how will you keep on course? It also needs a template for the process, milestones, checklists and schedules to help you organise your thoughts. For most small businesses, planning [...]

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