Philosophy

Selling Souls Sucks

Uncategorized

How good are you at Selling Souls? More specifically, how good at selling your soul?  How important is your integrity? When the client acts like a jerk will you go along to get the order? When your manager is a useless pen pushing politician do you smile sweetly and agree? When you just know the [...]

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Where’s The Money

Sales Manager

Customers paying for the sale is the ultimate objective of what we do. The sale isn’t truly closed until the customer pays the bill, and in my book also buys the lunch. So knowing how the customer intends to pay is critical for qualifying the sale. But asking how the customer will be paying for [...]

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Get a Plan for Planning 2010

Front Office Box

The start of the year 2010 and it’s time for planning. It just sort of feels right at this time of year, and there’s no end of blog articles reminding us. The problem is there’s too much motivation and not enough management in most of the self improvement stuff. Maybe because I’m British (?) the [...]

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