Instant messaging

Surviving Email Overload

Front Office Box

I’m sure you’ll agree Email used to be the seventh wonder of the world – in days when snail mail was the norm.  A bit like IM was two years ago, and Twitter DMs were last year.  Now it’s just the biggest time waster in our lives. A couple of days ago Chris Brogan explained [...]

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It’s Simply About Being Organized

Uncategorized

My mother’s just thrown her Microsoft Office for Dummies in the trash can! To be honest she’s never really used it, because she’s only ever used the most basic features of Outlook Express and Word.  And now she’s found the new world, she’ll never use those again. Over the weekend I set her up with [...]

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The Difference Between Personal CRM and Social CRM

Personal CRM

Two new terms are literally “exploding” in the on-line chatter about how we can make more use of the social sites we’re engaged in – Personal CRM and Social CRM. This isn’t because somebody has spent millions on marketing, or even that anybody has come up with a definitive description. We now have so many [...]

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