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Do Prospects Know Who You Are

A few weeks ago we explained how Social Media is More Threat Than Opportunity In that particular post we focused on opportunities people have for publishing complaints about bad customer experience. But there’s another dimension to the threat – what happens when people Search for you or your business. Do you have an on-line presence, [...]

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My Top Ten Business Tools

Uncategorized

Which business applications do you use? Are they web based, or local? Here”s our list. Top Ten Google Search – what else? Google Mail – works anywhere, great archive capability, unlimited capacity (virtually) and the best Spam management. Perversely it’s biggest weakness is Search, because of those awful “conversations. WordPress (Self hosted) – I love [...]

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And Another Small Business Contact Manager

CRM

Is this good news for small businesses. Probably yes, but not necessarily for the obvious reason. Just announced is Salesforce new Lightweight Contact Manager application designed for small businesses. I’m told there seems to be integration with Google applications, which might persuade lots of people this will be the killer app in the small business [...]

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Small Business Takes to Clouds

Uncategorized

I’ve had a great day today with several pieces of excellent news. This is in someways the best, because we’re a global business but our main markets are the USA and UK. So far interest coming from the UK has been disappointing, compared even with places like Australia, China, Hong Kong and even the Nordic [...]

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Free Business Internet Tools We Use

Uncategorized

We use Internet software for everything we do, apart from storing music. This way our data is more secure, can be shared and accessed wherever we are, from whichever device. And we’re constantly connected to services we use for marketing, sales, customer service, research, monitoring, banking, travel etc. Here’s a list of the services we [...]

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Share What You Know, and Know What You Share

Uncategorized

Once in a while, and increasingly frequent, things come along that help clarify what’s going on with the Business Internet. More often than not these fit in with strategies and tactics for selling. Not surprisingly, because the Business Internet is now a lot to do with influencing people, and that’s what selling is, or should [...]

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Free eBook on Sales in the 2.0 Era

Sales Coach

We were flattered when invited to contribute to a new eBook being compiled by Brad Trnavsky over at Sales Management 2.0. and were pleased to contribute. Brad has compiled quite a list of recognized thought leaders in this eBook. And best of all they offer a slightly different perspective on the opportunities available to sales [...]

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Will Facebook Be The New Business Internet

Uncategorized

Back in the 90′s the Internet was dominated by ISPs who charged us for the privilege of accessing their adverts. Everybody expected this to be the new business model, but it didn’t last. New DSL providers came along, getting together with Google to provide us with free portals. Through the late 2000s we’ve seen an [...]

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Making Money In The Information Age

Uncategorized

Where’s The Business Model in the Information Revolution? This unfortunately, and inevitably, is a complex description of what we’ve learned in our quest to answer the question “what happens when the cost of software drops to zero?” We don’t make any pretensions as to academic leadership, but the article does have some authority – written [...]

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