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Best of the Business Internet – July 30th.

Business Internet

Actually this is a “best of” covering the last two weeks.  Somehow I never got to the newsletter last week so we’ll cover both this time around – keeping my comments to a minimum.  It’s my update so I can choose my own stuff, of course. In 11 Ways We Solve Your Business Infomation Problems [...]

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Best of the Business Internet July 12

Business Internet

We monitor the blogosphere for interesting articles about using the Internet for business and each week present our Best of the Business Internet newsletter.  This week we publish the article in the blog for the first time.  If you like it, let us know and we’ll keep doing it – otherwise get your own Front [...]

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Waving to Myself – Am I Really That Sad

CRM

Image by avlxyz via Flickr Google Wave Matures, or does it? Has Google Wave come of age as a business tool? Does it have a role in Customer Service and CRM applications. Will it be a natural component in any company IT architecture? We’ve been trying it out again to find out the answers to [...]

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Bloggers Boring Blogging About Blogging

Social Media Marketing

Bloggers blogging about blogging are boring the crap out of me, and I imagine quite a lot of others. It used to be there were some generous souls sharing their secrets to help others exploit the new possibilities emerging from the Internet – or at least that’s the way it seemed. Their argument was we [...]

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Sales Training Ideas Which Work

Sales Manager

Training sales people is a problem faced by all business managers and especially training sales people newly joining our business. Whatever they’ve learned in previous roles doesn’t fit with our particular way of doing things. They may be accomplished hunters, closers and farmers but they still won’t understand our special value proposition – what makes [...]

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Making Waves Makes More Sense Now

CRM

Image via Wikipedia Google Wave was probably the most eagerly awaited software technology in history. Those guys did an awesome job of pre-announcing the release and the world waited with baited breath. It seems Google must have learned a lesson with Wave, because only a few months later the company let Buzz seep out. No [...]

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Google Buzz for CRM

CRM

Just to prove how wrong I can be, here’s a confession of failure and another stab at proving the same point. Back in November I posted Sales and CRM with Google Wave. That was me being ever enthusiastic about the latest technology. The potential for conversation with that technology blows my mind. As usual my [...]

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The Best Way to Manage Spam

Business Internet

How do you manage SPAM? This is a serious blight on all our lives. I’ve just read that some cowboy got fined a frightening number of $millions for creating some 20% of all the SPAM in the world through his 32,000 PC botnet. Apparently he’d made $25 million pushing all those scammy drug ads. He [...]

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Emergence of “Less than Free” as a Radical Price

Business Internet

Venture Capitalist Bill Gurley has a number of articles discussing the concept of free as a disruptive price. In Google Redefines Disruption with the “less than free” business model he explains in some detail how the company will change the market for in car navigation (and other stuff) by providing software to device manufacturers for [...]

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Do Prospects Know Who You Are

Social Media Marketing

A few weeks ago we explained how Social Media is More Threat Than Opportunity In that particular post we focused on opportunities people have for publishing complaints about bad customer experience. But there’s another dimension to the threat – what happens when people Search for you or your business. Do you have an on-line presence, [...]

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