Sales Coach
For the last thirty years I’ve been selling, or managing teams who sell, B2B products or services – everything from Milking Machines to Mainframe Computers, and from Debt Collection to Outsourcing. Along the way I’ve been lucky to work with some really smart people and benefited from the best training available – in Strategic Selling, [...]
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Front Office Box
The Business Process should be a seamless progression of actions, from the first sales call to the customer reference to friends. Unfortunately its easier to talk about than implement, because our traditional view of organisation is based on the command and control models originally developed for the Roman army. Worse, our business software is designed [...]
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