Front Office

Is CRM Doomed?

CRM

Why doesn’t CRM work? Or more precisely why don’t businesses wholeheartedly adopt CRM as a tool for managing front office activities. This question has vexed me for longer than I care to think, and that’s pretty much as long as we’ve been offering Front Office Box. Its an undeniable fact. You can take a horse [...]

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Best of the Business Internet – September 15th

Internet Enabled Business

The best of the business articles posted on the web selected by us for relevance, interest and a touch of humour are listed in our regular post.  Front Office Box brings you great sales pipeline management software, real insight on managing sales and the best the Internet has to offer. This article has been distributed [...]

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How To Manage Your Business Mashup

Front Office Box

How do you manage your business software and services on the Internet? With applications and connections spread across tens of sites it’s easy to get lost in a muddle. We manage our business combination of software and services using a front page in Front Office Box. What’s in it? Planning and operations management (in FOB [...]

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Now Everybody Has a Front Office

Front Office Box

Front Office is rapidly becoming a modern generic term. Everybody seems to be recognising the need to have a Front Office, but I wonder if they’ve done the extra thinking about processes and systems. Without the right philosophy and tools any Front Office is nothing more than a new name for the typical call centre, [...]

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Consultants CRM for Smart Professionals

Front Office Box

Consultants need smart, intelligent CRM software to match the way they work. Creating value for clients depends upon insight to understand problems, imagination to design solutions, and flexibility to implement them – no two jobs are the same. Creating value for themselves on the other hand depends upon organisation of resources and efficient operations. CRM [...]

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Sales Skills for Reluctant Rainmakers

Sales Coach

Sales skills were what Gareth needed, but he didn’t identify that’s what was missing until too late. No matter how skilful or experienced in a speciality the new business owner needs some basic sales skills to get them started on the right track. The biggest single demographic starting up their own business is the fugitive [...]

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Free Systems For Our Business Internet Front Office

Uncategorized

In the Front Office Box Knowledgebase we’ve added a number of posts about the systems we use to manage our business. These were listed in this blog but in the Knowledgebase we’ve added some comment and included links to the individual sites. We’ve also separated out individual categories of systems to make the whole picture [...]

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Is there “Free Soup to Go” in Your Front Office?

Uncategorized

Business owners will used to answering difficult questions about why they’re special.  There’s so much competition around these days.  Those who’ve thought through their strategic marketing plan will have some concise answers.  But it never hurts to have them challenged, especially when there’s time to work out a considered response.  That becomes another arrow in [...]

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Why the Internet Front Office

Uncategorized

There’s probably more interpretations of the term Front Office than we can shake a stick at. Of course it depends on the type of business we’re in, and where we see our competitive advantage.  No two businesses are the same, even if they’re competitors.  My value proposition will always be slightly different to yours.  Not [...]

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