Front Office Box

11 Ways We Solve Your Business Information Problems

Managing a small business involves solving a constant stream of information problems we didn’t know existed, or at least didn’t expect. It does for me, and probably does for you? One problem we don’t need is organising our information so we can find it when we need it. So we don’t forget important tasks, so [...]

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Getting It Right With Checklists

Management Built In

CheckLists have been helping us organise our thoughts since te beginning of time and despite all the technological innovations they remain fundamental to the way we get things done. For a simple explanation of the power of check lists with review process take a few minutes to read Mathew E May’s How To Get Things [...]

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How l Stopped Email Wasting My Time

Management Built In

But I’ve found an answer which suits me just fine, and has revolutionised my approach to work. Now there’s more focus on the job on hand, and I get to finish things I start. Is Email a stone around your neck, getting in your way and stopping you doing the important things? If so you [...]

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Managing My Front Office in a Simple Process

Management Built In

FOB3 is out there and people are doing stuff with it. Some of the questions we struggled with in design are rising from the mist. Users are querying what the hell we’ve done and why. They were entirely comfortable with the way FOB2 worked. Now they have to learn something new. Worse, it might do [...]

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Integrate Voicemail with Sales Management

Front Office Box

Voicemail can be a big help - recording messages when we’re busy, or when we just need a little peace. But it’s a problem too! Inevitably transferring information from phone to computer, or paper notes is a pain in the rear – an extra step when we need to get on with responding. Now there’s [...]

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ToDo Lists Dont Work Do They

Management Built In

The ToDo list is entirely the wrong way to organize and schedule, because things we don’t do eventually go away. Front Office Box has a better answer

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Sales Skills for Reluctant Rainmakers

Starting a business

Sales skills were what Gareth needed, but he didn’t identify that’s what was missing until too late. No matter how skilful or experienced in a speciality the new business owner needs some basic sales skills to get them started on the right track. The biggest single demographic starting up their own business is the fugitive [...]

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The end of dumb software

Business Internet

It seems the world is turning toward simple software that just “does” and stays out of our way. We’ve been bleating about this for a couple of years now. The combination of Gareth building software for the financial community wanting to use it “tomorrow” and my experience of selling complex stuff people would never use [...]

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A New Style of Business Software

Front Office Box

Front Office Box looks, feels, works differently to all the others. Here’s brief explanation as to why we’ve done it differently, followed by an overview of the enhancements we’ve included in the soon to be released FOB3. Our next effort will be embracing Google Wave as a means to helping users work together. If you [...]

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