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Google Buzz for CRM

CRM

Just to prove how wrong I can be, here’s a confession of failure and another stab at proving the same point. Back in November I posted Sales and CRM with Google Wave. That was me being ever enthusiastic about the latest technology. The potential for conversation with that technology blows my mind. As usual my [...]

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My Top Ten Business Tools

Uncategorized

Which business applications do you use?  Are they web based, or local?  Here”s our list. Top Ten Google Search – what else? Google Mail – works anywhere, great archive capability, unlimited capacity (virtually) and the best Spam management.  Perversely it’s biggest weakness is Search, because of those awful “conversations. WordPress (Self hosted) – I love [...]

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Will Facebook Be The New Business Internet

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Back in the 90′s the Internet was dominated by ISPs who charged us for the privilege of accessing their adverts.  Everybody expected this to be the new business model, but it didn’t last.  New DSL providers came along, getting together with Google to provide us with free portals. Through the late 2000s we’ve seen an [...]

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The Business Internet Evolves

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We can all remember ten years ago when we were starting to get used to the idea of using the Internet to buy things. eCommerce sites were a bit like stores – the difference being we didn’t need to find somewhere to park Through the last ten years we’ve seen the Internet evolve as a [...]

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The Difference Between Personal CRM and Social CRM

Personal CRM

Two new terms are literally “exploding” in the on-line chatter about how we can make more use of the social sites we’re engaged in – Personal CRM and Social CRM. This isn’t because somebody has spent millions on marketing, or even that anybody has come up with a definitive description. We now have so many [...]

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