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Google Buzz for CRM

CRM

Just to prove how wrong I can be, here’s a confession of failure and another stab at proving the same point. Back in November I posted Sales and CRM with Google Wave. That was me being ever enthusiastic about the latest technology. The potential for conversation with that technology blows my mind. As usual my [...]

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Using Outlook for CRM

CRM

Can I Use Outlook for CRM? Lots of people do so the answer must be “yes”. Just like lots of people use stickies, or whiteboards, or spreadsheets for CRM. But changing the question might warrant a very different response. Can I use Outlook for joining my processes and information in a system which really helps [...]

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Making Twitter Marketing Make Sense

Internet Enabled Business

Maybe you’re like me – really interested in the potential of Twitter as a platform for meeting people, making friends and influencing markets? Maybe you’re more like me – frustrated at the difficulty of getting heard above the noise, finding people interested in the same topics, and getting their attention? If so you’ll be interested [...]

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Getting Heard Above the Noise

Internet Enabled Business

Did you try building an Internet presence and give up, put off by the need to be extrovert? Quite a number of the guys we do business with did exactly that. It’s hard to be brazen and shout when our culture dictates we be modest. That’s where the social media revolution falls down. It’s counter [...]

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Are You Bored With Social Media

Internet Enabled Business

Regardless of what the numbers and pundits say there has to be a growing number of people who’re bored with Twitter, and Facebook and Linked In, plus all the others.  Just take a tour around people you know and see how often they make updates. Probably the reason is these sites are no longer niche. [...]

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The Worst Problem When Selling

Sales Qualification

My worst problem when selling is prospects who won’t close deals. That’s why I’l work like crazy getting the sales qualification and process right for each sale. Selling can be a lot of fun. It can also be a pain in the ass. Some people claim they enjoy the thrill of the hunt, the chase [...]

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What You Didn’t Know About Social Networks

Internet Enabled Business

Here’s some interesting perspectives on social media totally new to me. Research at the Harvard Business School came up with some really surprising answers to question we probably wouldn’t ask – like these: Facebook? “The biggest discovery: pictures. “People just love to look at pictures,” says Piskorski. “That’s the killer app of all online social [...]

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Social Media – More Threat Than Opportunity

Uncategorized

You can’t have missed the tsunami of social media hype that’s built over the last few months. Everywhere we look there’s mention of Twitter and Facebook. Even on breakfast TV they talk about what this or that particular celebrity has posted. This morning in the UK we had somebody complain about Sarah Brown, wife to [...]

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Why I Just Love Posterous

Uncategorized

Sometimes a new toy comes along and just captivates our thinking – there’s something about it we just can’t leave alone. I’ve never really been one for puzzles – they don’t amuse me. Things that do clever stuff really easily are my particular bag. The latest thing to grab me is Posterous, the ultimate in [...]

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