CRM

The Fall and Rise of the Sales Rep

Companies that rely on processes and numbers will be driven to commodity status. Whereas companies that build relationships will differentiate and prosper.

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Do You Need Personal CRM?

Personal CRM

Maybe our own Personal CRM system isn’t an oxymoron. Maybe it’s an absolute requirement as the focus of business turns from transactions to relationships.

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Bottom line is there is something seriously wrong with this business. The product doesn’t stand up in the market, the pricing is out of line, and the marketing people must be on vacation, permanently. The sales guys are just collecting their salary until something better comes along.

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Spreadsheet CRM

CRM

One approach is infinitely flexible, although time consuming and sub-optimally efficient. The other is rigid and mostly driven by what other people want.

Ask yourself whether you’d rather spend time finding and winning new business, or fighting somebody else’s idea of what your CRM should work like.

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3 Reasons Why CRM Isn’t Right For Us

CRM

and, if you’re like us, probably isn’t right for you either. This may seem a strange post by somebody who most people think is in the CRM business, and it would be, but we aren’t in the CRM business – more on that later.

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Increasing “Selling Time” Productivity

Sales Manager

Reps want to make more commissions. Managers want to maximize revenues. Owners want to spend more time on customer satisfaction. There are two schools of thought about just how to do this.

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Reports Only Tell You Where You Were

Front Office Box

Front Office Box organizes the plans in context – companies, people, dates and assignments – and presents the relevant information our users need to find, where they need to find it. This way, managing a business is like driving with a Sat-Nav. It’s real time management – not rear view mirror management.

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