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Over the last several months I’ve been researching how small business owners view the new phenomena of social networking. The vast majority of entrepreneurs I’ve spoken to reported they didn’t understand how to engage. The various forums, and especially Twitter, are both confusing and intimidating. Chris Brogan recently posted on how newcomers can get involved, [...]
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Front Office Box
Did you ever experience such outstanding service you were obliged to say so, and congratulate the server? Did you ever ask him/her could you talk to the boss to mention how impressed you were? Doesn’t happen very often, does it? That’s because we all too often don’t receive (or probably give) that level of service. [...]
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