CRM
Can I Use Outlook for CRM? Lots of people do so the answer must be “yes”. Just like lots of people use stickies, or whiteboards, or spreadsheets for CRM. But changing the question might warrant a very different response. Can I use Outlook for joining my processes and information in a system which really helps [...]
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Sales Manager
Customers paying for the sale is the ultimate objective of what we do. The sale isn’t truly closed until the customer pays the bill, and in my book also buys the lunch. So knowing how the customer intends to pay is critical for qualifying the sale. But asking how the customer will be paying for [...]
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