Support
Contact Our Support Team
For our frequently asked questions click this link to Front Office Box Support page in our Forum
where we help our users to get as much value as possible out of using our software.
Our videos offer “big picture” explanations of what we do with FOB in presentations and “how to” tutorials to help new users get started.
With our FAQs posts we try to answer the more often asked questions. If you have a question we haven’t answered here, please add it as a comment on our wall – we’ll get straight back to you, and we’ll add it to our FAQs
We also provide the same information in our Knowledgebase
Of course you can always email the team at support@frontofficebox.us
Service Log
Our objective is keeping Front Office Box available 365X24, wherever there’s a web browser.
Unfortunately there are times when we have to take it offline for maintenance, but this happens so rarely (thanks to our great technology partners) we’re happy to publish times when it hasn’t been available, as follows:
March 19th 2008 – down for 2 hours – hosting company restarted the server
January 11 2008 – down for 10 hours – hosting company changed server
October 25 2007 – down for 6 hours – memory upgrade
August 15 2007 – down for 3 hours – memory upgrade
May 4 2007 – down for 4 hours – disk upgrade
Read what our customers have to say:
Terry Savage – Oakes Villa Consulting – Oil and Gas Engineering
“The problem with typical CRM (like ACT) is entering information is so difficult you become a slave to the software. Front Office Box is different. It’s your slave instead and starts working for you right from the first day”
Andy Boddice – Myron Partnership – Mergers and Acquisitions Consulting
“I found FOB simple and straight forward to use. In the space of half a day the conversion was complete and I’ve not used anything else since – that’s nearly a year now.
FOB sits at the middle of what I’m developing here, (now on three fronts) – and is helping tremendously with the reach it allows me to develop with clients – both existing and prospective. They can never escape!” -
