Support

Contact Our Support Team
For our frequently asked questions click this link to Front Office Box Support page in our Forum
where we help our users to get as much value as possible out of using our software.

Our videos offer “big picture” explanations of what we do with FOB in presentations and “how to” tutorials to help new users get started.

With our FAQs posts we try to answer the more often asked questions. If you have a question we haven’t answered here, please add it as a comment on our wall – we’ll get straight back to you, and we’ll add it to our FAQs

We also provide the same information in our Knowledgebase

Of course you can always email the team at support@frontofficebox.us

Service Log
Our objective is keeping Front Office Box available 365X24, wherever there’s a web browser.

Unfortunately there are times when we have to take it offline for maintenance, but this happens so rarely (thanks to our great technology partners) we’re happy to publish times when it hasn’t been available, as follows:

March 19th 2008 – down for 2 hours – hosting company restarted the server

January 11 2008 – down for 10 hours – hosting company changed server

October 25 2007 – down for 6 hours – memory upgrade

August 15 2007 – down for 3 hours – memory upgrade

May 4 2007 – down for 4 hours – disk upgrade