Sales Tips and Coaching from the Front Line

These sales tips and coaching in strategy, tactics and tools will help sales people of all descriptions manage their process. For an easy to read compilation of the best advice and ideas get a copy of our Principles of Professional Selling tutorial.
Answers to Questions You Didn’t Know to Ask
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Engaged Customers Lead the Deal

Sales Coach

The customer in buying mode will tell us how to sell the deal. Once s/he’s decided who to buy from it’s really a question of following her lead. In the third of the three emotional states the prospect coaches us. Our challenge is making sure we don’t mess up, losing the deal and the prospect [...]

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Integrity is the Sales Guys Only Asset

Sales Coach

Image via Wikipedia In selling integrity is everything. Sales people who mislead customers don’t last very long in today’s world of instant, global communication. On the other hand sales guys who value their integrity – honesty, empathy and efficiency – continue to excel, year after year. The old tricks of the sales game simply don’t [...]

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Selling B2B in the People Dimension

Sales Coach

Selling B2B is never simple – there are too many influences on the decision. But the sales guy who focuses on selling to the people rather than the business in B2B can maximise the opportunity of winning, and minimise the threat of being out played by the competition. Businesses may buy what we offer, but [...]

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Secret Health Food You Wont Believe

Sales Coach

Coffee turns out to be the new health food, or that’s the conclusion of this post by NewsMaxHealth Unfortunately the article doesn’t mention blood pressure, which is the reason my doctor tells me to take it easy on the black stuff. If I still lived in Ireland he’d be telling me to take it easy [...]

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Always be prepared to walk away.

Sales Coach

Being ready to qualify out of a sale usually will mean we don’t have too. Some sales deals we just don’t need, or want. When the customer gets too difficult, wanting too much for too little, we should qualify out of the sale and walk away from the deal. Strangely, always being prepared to walk [...]

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Reluctant Rainmaker’s Guide to Success in Sales

Sales Coach

Success in sales is more about integrity than tricks, more about efficiency than popularity and more about process than black magic. These are lessons every sales professional learns on the job – not training classes or books. Here’s an introduction to 10 basic principles any newcomer to sales can understand in a few minutes. They’ll [...]

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4 Essentials for Success in Sales

Sales Coach

Successful sales people display the same characteristics in my experience, but those characteristics aren’t the ones most people would expect. They don’t include ambitious, aggressive, gregarious, social, pushy, or any of another 20 we might think of. But they do include the qualities we would look for when wanting to buy from somebody! That shouldn’t [...]

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Always Keep Some Sales Tactics in Reserve

Sales Coach

Sales tactics are precious. We’d should always keep one or two in our back pocket, ready for action when we really need them. A bit like playing cards, we’d should never declare our entire hand, always keeping one “up our sleeve” to keep the other players wondering and guessing. (For the record this isn’t me [...]

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Where Did the Great Sales Guys Go

Sales Coach

Great sales people used to be everywhere. Others would describe them as natural born salesmen. They meant those professionals could talk to anybody, about anything, make friends with everybody and persuade Eskimos to buy freezers. You must remember some great sales guys and the ways everybody else wanted to be like them. I do. But [...]

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