Two new terms are literally “exploding” in the on-line chatter about how we can make more use of the social sites we’re engaged in – Personal CRM and Social CRM. This isn’t because somebody has spent millions on marketing, or even that anybody has come up with a definitive description. We now have so many [...]
Why Use a Personal CRM
Why would you use a Personal CRM, especially when the business has its own? Why would you go to the bother of duplicating all those contacts and projects and relationships? You should!
Who owns the relationship with the customer – you or your employer? What happens to all your knowledge and relationships when you move on?
Of course the network moves with you, but usually the data doesn’t. It stays in the companies CRM – unless you have your own copy in your Personal CRM, of course. Find out more with these articles and
Answers to Questions You Didn’t Know to Ask
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