Management Built In
How do you manage your business software and services on the Internet? With applications and connections spread across tens of sites it’s easy to get lost in a muddle. We manage our business combination of software and services using a front page in Front Office Box. What’s in it? Planning and operations management (in FOB [...]
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Management Built In
Front Office is rapidly becoming a modern generic term. Everybody seems to be recognising the need to have a Front Office, but I wonder if they’ve done the extra thinking about processes and systems. Without the right philosophy and tools any Front Office is nothing more than a new name for the typical call centre, [...]
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