Front Office Box

Answers to Questions You Didn’t Know to Ask
You already know about selling, but maybe managing sales is a different matter. How about an introduction to the philosophies, strategies, and processes used by professional sales managers? That’s what you’ll get from our eBook Succeeding In Sales Management – Preview and Buy Here

Get a Plan for Planning 2010

Front Office Box

The start of the year 2010 and it’s time for planning. It just sort of feels right at this time of year, and there’s no end of blog articles reminding us. The problem is there’s too much motivation and not enough management in most of the self improvement stuff. Maybe because I’m British (?) the [...]

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Is Your Business Joined Up

Front Office Box

Is your business joined up? Daft question really because smaller businesses have to be joined up. That’s the only way they can work. The question would be better as are your systems joined up? And that’s a different matter. Does your system seamlessly progress from suspect to cash? Or do you have to fill in [...]

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This is what you get, and all you get – Stuff that just works

Front Office Box

It’s no wonder they don’t trust us says Seth Godin – (see the text of his post below). There’s an opportunity in telling the truth, because lots don’t. Following Seth’s advice, I’m happy to keep saying what I’ve always said. With Front Office Box All You Get “All you get with our software is what [...]

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How l Stopped Email Wasting My Time

Front Office Box

But I’ve found an answer which suits me just fine, and has revolutionised my approach to work.  Now there’s more focus on the job on hand, and I get to finish things I start. Is Email a stone around your neck, getting in your way and stopping you doing the important things? If so you [...]

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Managing My Front Office in a Simple Process

Front Office Box

FOB3 is out there and people are doing stuff with it. Some of the questions we struggled with in design are rising from the mist. Users are querying what the hell we’ve done and why. They were entirely comfortable with the way FOB2 worked. Now they have to learn something new. Worse, it might do [...]

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Escaping From Email Inbox and Getting Things Done

Front Office Box

Do you find yourself prisoner to your email app? Most people do. It’s intrusive, demanding, and the perfect excuse for procrastination. It’s also mostly garbage, or mine is at least. But there are alternatives for anybody determined to break it’s hold. In this post Matthew May describes new software which helps us get things done. [...]

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How Flexible Is Your Software

Front Office Box

Why Is This Important We make a big deal about how Front Office Box is flexible so businesses can use it in ways which suit them. Understandably some readers have trouble understanding why this is important. It sounds a lot easier if the software is built specifically for their business. They probably haven’t figured out [...]

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When Business Owners Get Smart As Their Kids

Front Office Box

Anybody who’s read Wikinomics will understand why I’m a massive fan of Don Tapscott. Not only does he debunk the status quo, he tells the guys who runs businesses they’re less smart than their kids. Here’s a brief movie illustrating his point. Watch out for Dilbert.

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Integrate Voicemail with Sales Management

Front Office Box

Voicemail can be a big help  - recording messages when we’re busy, or when we just need a little peace.  But it’s a problem too!  Inevitably transferring information from phone to computer, or paper notes is a pain in the rear – an extra step when we need to get on with responding. Now there’s [...]

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