Business Internet
Free business software seemed a good idea at the time. We had all these clever ideas about the cost of software dropping close to zero, and knew that would change the market for enterprise software. We wrote about our strategy and its experiment, finding out what the new business model would be for software. At [...]
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CRM
Image by avlxyz via Flickr Google Wave Matures, or does it? Has Google Wave come of age as a business tool? Does it have a role in Customer Service and CRM applications. Will it be a natural component in any company IT architecture? We’ve been trying it out again to find out the answers to [...]
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