Vendor Relationship Management

Vendor Relationship Management is every bit as important as CRM in today’s collaboration oriented business environment. When small businesses work together in supply chains they can create more customer value, at lower costs and compete with the bigger businesses.

Selecting the right vendor, and working with them to service customers, is vital for competitive advantage- but that’s easier said than done. Most business software doesn’t work well for vendor relationship management.

First we have to find the best combination of quality, service and cost. RFPs for three or four favored contacts we can cope with, but surveying fifty or a hundred is impossible using typical software.

With Front Office Box it’s a breeze. Our Webrequest tool surveys as many vendors as you want, with customized questions, rates responses according to your preferences and provides you with lists for comparison.

Vendors receive emails explaining the background to the RFP with links to Webforms where answering the questions is all that’s necessary.

Results from all potential partners are presented in user selectable lists – by question, person or score,

Response forms are available on company pages so there’s always a history of the questions and answers.

Once the deals done, Front Office Box Plans can include Milestones, Actions, Schedules and our plan act review workflow. The owner/manager can stay on top of what vendors are supposed to do, and when.

They don’t need to remember everything, because Front Office Box doesn’t forget.

Take the Tour

Sit our Sales Pipeline Management Tutorial and see how we use Front Office Box.

See how to Jump Start your Pipeline Management with our video library.

And then Register Your Free Account . You’ll be up and running in just a few minutes with software which helps you work with partners as well as customers. Let me know if I can help anytime at support@frontofficebox.com