Consultants need smart, intelligent CRM software to match the way they work.
Creating value for clients depends upon insight to understand problems, imagination to design solutions, and flexibility to implement them – no two jobs are the same.
Creating value for themselves on the other hand depends upon organisation of resources and efficient operations. CRM software which is flexible for the first and efficient for the second is hard to come by.
Typical CRM software just gets in their way. And as a result there’s less billable time and more stress in trying to achieve client satisfaction whilst paying the rent.
For consultants and other smart business people, Front Office Box offers a new approach to getting things done. It manages their information so they can get on with converting opportunities into sales, and prospects into delighted customers.
Here’s what some of our users say:
“Since I’ve been using Front Office Box my clients compliment me on efficiency and service, even though my business is growing fast. I use it for everything, down to managing my air miles.” – Paul Barnard, Insurance Program Manager.
“I found FOB simple and straight forward to use. In the space of half a day the conversion was complete and I’ve not used anything else since – that’s nearly a year now. FOB sits at the middle of what I’m developing here, (now on three fronts) – and is helping tremendously with the reach it allows me to develop with clients – both existing and prospective.” – Andrew Boddice, Management Consultant.
“With Front Office Box I get a total picture of what’s happening in my business. Managing sales and customer service is so much easier when you have only one place to look for the information you need” Jaakko Malmgren, Security Software Consultant.
“The problem with typical CRM (like ACT) is entering information is so difficult you become a slave to the software. Front Office Box is different. It’s your slave instead and starts working for you right from the first day” – Terry Savage – Oakes Villa Consulting – Oil and Gas Engineering.
And this is why they like it so much.
No business is simple. We’d all like it to be, of course but it never turns out that way. Customers make it complex because as small business guys we have to make what we do fit what the client is buying. That’s where the problems start.
Their business is about value add. Their skill is in combining resources in a package worth more to clients than the cost. Their value proposition is the customer’s business will be better off because they are better at doing what they do than the client is.
And that’s where the problem comes into play. Not only do they have to do a stellar job for the client, they also have to be really smart about managing their own business. These consultants have to be as good at creating value for themselves as they are at doing that for clients.
The whole point about consultants is they are very smart people. That’s why we built Front Office Box – an elegant, simple. flexible business organisation tool to help keep all their stuff together where it makes sense without them needing to spend valuable billable time doing it. An information tool available 24X7 anywhere in the world they can share with partners and associates, keeping everybody on the same page without worrying about the technology.
Like any other software, users need to invest some time understanding how Front Office Box works before they can deploy it to suit their individual requirements. A few minutes spent understanding our simple approach to managing complex ideas repays fast, and keeps doing it. We can’t do that bit for them, but we have made the process as simple, and as flexible, as possible and we’re here to help if there’s anything they’re not sure of.
FOB looks, feels and works differently to other business management tools. It’s designed to do a different job – a CRM job for consultants.
Watch this short video to see how we make CRM SIMPLY MAKE SENSE
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