There are three dimensions to my business (and anybody else’s) and success in all of them is a pre-requisite of survival and growth.
They are mutually dependent – one can’t exist without the others.
They are equally important – needing the same degree of management attention.
They are easy to get wrong – and hard to get right.
They are:
CASH – the lifeblood of any business
SALES – the objective of any business
CUSTOMER SERVICE – the value add of any business.
Every business wanting to survive and prosper needs to understand it’s own model of how CASH drives SALES drives CUSTOMER SERVICE drives cash.
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{ 2 comments }
Multidimensional business management is very important for all kinds of firms these days as data is being looked from various point of views and hence it has to be managed from all those point of views also.
Multidimensional business management is very important for all kinds of firms these days as data is being looked from various point of views and hence it has to be managed from all those point of views also.
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